Privacy Policy

Effective date: July 30, 2026

TEXTSIMON LLC (“TextSimon,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit TextSimon.com, submit a vehicle request, communicate with us, or otherwise use our services.

1. Information We Collect

We may collect the following categories of information:

Contact information: Your first and last name, email address, telephone number, and preferred method of contact.
Vehicle-request information: The vehicle you are seeking, whether you are interested in buying or leasing, your purchase timeline, trade-in information, budget preferences, and other details you choose to provide.
Communications: Messages, emails, texts, call notes, form submissions, appointment information, and records of your interactions with us.
Consent records: Whether you agreed to receive calls or text messages, along with related submission details such as the date, time, source, and version of the consent disclosure when available.
Technical and usage information: IP address, browser and device information, pages viewed, referring website or advertisement, approximate location, cookie identifiers, and interactions with our website.
Advertising information: Information associated with advertising campaigns, such as campaign identifiers, referral sources, form-submission events, and other conversion data.

Please do not submit Social Security numbers, bank-account information, payment-card information, driver’s-license images, or other highly sensitive financial or identity information through our general vehicle-request forms. If financing information is needed, you may be directed to a secure application provided by an authorized dealership, lender, or other financial-services provider.

2. How We Use Information

We may use information to:

Respond to your questions and vehicle requests.
Help locate vehicles and obtain relevant availability or pricing information.
Communicate with you about buying, leasing, trading, financing, delivery, appointments, or related vehicle services.
Create and maintain customer and lead records.
Match your request with an appropriate partner dealership.
Provide customer support and follow up on your request.
Operate, secure, troubleshoot, and improve our website and services.
Measure website traffic, advertising performance, and form conversions.
Prevent fraud, misuse, and security incidents.
Comply with legal obligations and enforce our agreements.

3. AI-Assisted and Automated Tools

TextSimon may use artificial intelligence and automated tools to help organize requests, classify and route leads, identify potential vehicle matches, draft communications, schedule follow-ups, summarize interactions, and support customer service.

These tools may process information you provide for those purposes. TextSimon remains responsible for its use of these tools. AI-generated information may be incomplete or inaccurate and should not be treated as a guaranteed price, financing approval, vehicle availability, or final offer.

TextSimon does not use its AI assistants to make final lending, credit-approval, or financing decisions. Any financing decision is made by the applicable dealership, lender, or financial-services provider under its own policies.

4. How We Disclose Information

We may disclose information to:

Partner dealerships: We may share your contact information and vehicle-request details with selected partner dealerships to help locate a vehicle, confirm availability, obtain pricing, arrange a trade-in evaluation, explore financing options, or otherwise respond to your request. A partner dealership may contact you concerning that request and may process your information under its own privacy policy.
Service providers: We may use companies that provide website hosting, forms, customer-relationship management, email, text messaging, communications, analytics, advertising, security, automation, and AI services. These providers may process information on our behalf to perform their services.
Advertising and analytics providers: When enabled, technologies such as Meta Pixel, Meta Conversions API, Wix Analytics, and similar tools may receive website, device, campaign, and conversion information.
Legal and safety recipients: We may disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate fraud, or enforce our agreements.
Business transaction recipients: Information may be disclosed as part of a merger, financing, acquisition, sale of assets, reorganization, or similar business transaction, subject to appropriate protections.

5. Calls and Text Messages

If you provide a telephone number, TextSimon may use it to respond to your request. Where required, we will request consent before sending marketing calls or text messages using automated technology.

If you check an optional communication-consent box, you agree to receive calls and text messages from TEXTSIMON LLC at the number provided, including messages sent using automated technology about your vehicle request. Consent is not a condition of purchasing any product or service. Message and data rates may apply. Message frequency may vary.

You may revoke text-message consent at any time by replying STOP. You may request assistance by replying HELP or contacting us using the information below. After an opt-out request, we may send a single confirmation message and will process the request as required.

Consent provided to TEXTSIMON LLC does not necessarily constitute consent to receive automated marketing messages from a separate dealership, lender, or other third party.

6. Cookies, Analytics, and Advertising

TextSimon.com is hosted using Wix and may use cookies and similar technologies necessary to operate the website. We may also use analytics and advertising technologies to understand website activity, measure advertising results, and improve our services.

When enabled, Meta Pixel and Meta Conversions API may help us measure actions such as website visits and form submissions and connect those actions with advertising campaigns. Depending on your location and our website configuration, nonessential advertising or analytics technologies may not activate until you make a choice through a cookie-consent banner.

You can manage cookies through your browser settings and, when available, through our website’s cookie controls. Disabling cookies may affect some website features.

7. Data Retention

We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business and consent records, resolve disputes, prevent fraud, comply with legal obligations, and protect our rights. Retention periods may vary based on the type of information and why it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

9. Your Choices and Requests

You may:

Ask to access, correct, or delete personal information we maintain about you, subject to applicable exceptions.
Opt out of marketing emails by using the unsubscribe instructions in the message.
Opt out of text messages by replying STOP.
Adjust cookie choices through available website controls or browser settings.
Ask questions about how your information is used or disclosed.

To submit a privacy request, email textsimonauto@gmail.com with the subject line “Privacy Request.” We may need to verify your identity before completing certain requests.

10. Third-Party Websites and Services

Our website may link to dealership websites, financing applications, social-media platforms, or other third-party services. We do not control those services, and their privacy practices are governed by their own notices and policies. Review those policies before providing sensitive information.

11. Children’s Privacy

Our services are intended for adults seeking vehicle-related services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The updated version will be posted on this page with a revised effective date. If a change materially affects how previously collected information is used or disclosed, we will provide additional notice or obtain consent when required.

13. Contact Us

For privacy questions or requests, contact:

TEXTSIMON LLC
Email: textsimonauto@gmail.com
Phone: (305) 343-9850
Website: https://textsimon.com